Situated in the Kigali Special Economic Zone – a 276-hectare stretch of land reserved for foreign direct investment – the warehouse represents the AGS Group’s first opportunity to own a local facility since beginning operations in the country in 1996.

“This building is a sign of our commitment to our Rwandan clients,” says AGS Group Business Development Director, Samuel Mergui. “It is an expression of our trust in the future development of the country.”

With an average annual GDP growth rate of 7.1% since 2000, Rwanda has one of the fastest growing economies in Africa. The new facility will increase the Group’s capacity to absorb the business of the growing local removals market.

In line with international standards, the warehouse will be outfitted with comprehensive security, including full perimeter fencing, CCTV, an on-site security presence and armed response.

The project forms part of the AGS Group’s larger plan to expand its removals operations in Africa. Additional facilities are planned for the Ivory Coast, Madagascar and Zambia in 2021.

As son and grandson of the founders of the MOBILITAS Group, Alain Taïeb and his nephew, Cédric Castro, were invited to speak at the latest Family Business Network (FBN) event, held virtually on 17 September 2020. The FBN is the first global network dedicated to family-owned businesses and their shareholders, and the two gentlemen were honoured to share their thoughts on running their family business under the motto Preserving the Present to Ensure the Future.

Cultivating resilience by putting family first

Since its foundation in France in 1974 by Alain’s parents, Isaac and Sarah Taïeb (Le Point September 2016), the MOBILITAS Group, then known as AGS, has grown from an SME into a mid-sized multinational group. To achieve this, the family first expanded their core activity of removals beyond French borders and then embarked on a strategy of diversification by adding complimentary services to the AGS portfolio. Today the group is active in 98 countries with four areas of focus:  international removals, relocations, records management and heritage digitisation.

The reason behind this approach to growth? Family, of course.

“Building for the future – the next generation – has always been a priority for our family business,” explains Alain Taïeb, Chairman of the MOBILITAS Supervisory Board. “If we have always been able to bounce back and be resilient, it is thanks to this principle and the resulting strategy, which is based on three pillars: the family entrepreneurial DNA, a diversified geographical presence and the addition of new activities to minimise risk.”

President of FBN France, Philippe Grodner, confirms: “Thanks to their long-term vision, family-owned businesses have shown that their performance is often superior to that of traditional companies. The family’s values act as an essential glue that binds all employees and stakeholders together.”

This sentiment is echoed in a report published by Centennial Family Companies, in which 86% of family-owned businesses feel that their strong culture and values set them apart.

Adaptability is key

Cédric Castro, Chairman of the MOBILITAS Management Board and the third generation of the family to be at the helm, believes it is the focus on longevity and family values that has allowed the group to remain sustainable in these uncertain times.

“The importance the family places on the future has been absorbed at every level of our operations. Our teams’ daily activities form a continuous momentum that builds on what we have already achieved and lays the foundations for our upcoming plans. Our other strength is being able to adapt quickly. At each critical moment in the life of our group, we have been able to be flexible and adjust. This allows us to continue to develop, diversify and consolidate,” he says.

As such, the adaptability and diversification of the MOBILITAS Group enables it to withstand the current crisis well. “Our archiving and heritage digitisation activities are well-received. We manage archives for banks, government administrations and private companies, and through our company Arkhênum, we also offer heritage digitisation.  Just recently we have worked with a prestigious cognac brand and digitised valuable museum print collections,” Cédric continues.

It’s a fact. More and more companies want to preserve their heritage as a way of safeguarding irreplaceable know-how while strengthening their identity and their brand. This is illustrated by the testimonial of Hélène Galzin from the Renault Group, which has just carried out a great project to preserve its heritage, comprising an art collection, vintage cars and a collection of archives of inestimable value (discover the video).

MOBILITAS knows that conserving knowledge and strengthening brand identity are key activities for any business, which is why they offer digitisation services to their clients. Internally however the company also achieves these objectives through family involvement, building on the present through resilience and adaptability to ensure the future for the next generation.

In the interview, Mr Taïeb stresses the importance of assets to the Group and addresses the company’s acquisition strategy, price competition and the competition of online companies.

MOBILITAS, started as a small moving company named AGS in 1974, has grown to become one of the leading moving companies in the world, employing approximately 4500 people.

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The CMMB represents IAM members at the executive committee of the organisation. Its mission is to pass on the concerns and possible problems encountered by members in the execution of their profession.

After graduating with a Bachelor of Business Administration degree, Thomas joined AGS in 2003 as a VIE (International Volunteer in Enterprise) in Gabon. He later joined the company’s internal training programme and managed several branches including Cape Verde, Egypt, Romania and Urkraine. Thomas was appointed Deputy to the Africa Director in 2008. He travelled intensively all over the continent and took an active part in the opening of new branches including the DRC, South Sudan and Mauritius.

Thomas took over the management of the AGS Africa Desk in July 2012. The Africa Desk offers our customers a single point of contact for the entire African continent, the fifty employees of this division manage an average of 8,000 operations per year and rely on the expertise of our 64 African branches.

Thomas sees this appointment as a recognition of his experience in Africa:

“I am very honoured by this nomination. During my 15 years at AGS, I was able to understand all aspects of the international moving industry. Africa is an exciting continent and I hope to contribute as a core member to provide a better understanding of its logistical aspects and the challenges that our industry may face on the continent.“

Married and father of three little ones, Thomas has been living in Cape Town with his family since 2008. When his very busy schedule allows, this kind-hearted 39-year-old executive enjoys surfing, reading and exploring South Africa with his family and friends.

Organized every year since 2004, this collaboration platform brings together 16 European countries. This year, the Italian Chamber of Commerce was at the initiative of this event which gathered more than 250 people.”

AmCham Indonesia is a voluntary organisation of professionals with commercial activities in Indonesia. Its central mission is to promote US-Indonesia commercial relations and to serve its members as a key resource for information and business networking. Formed in 1971 as a committee, AmCham Indonesia has grown to hundreds of members representing more than 250 companies.

An American working overseas for over 20 years, Kathy has always trusted AmCham as the go-to business anchor for national trends, regulations and forecasts when operating internationally. When she was stationed in Seoul, South Korea (2000-2007), she worked closely with AmCham as the American Women’s Club President and the Chair of the Professional Women’s Network, as well as being an active member of FAWCO (Federation of American Women’s Clubs Overseas) which represents American women living overseas.

Originally from Chicago, Kathy has been stationed in Jakarta for a year but has lived in France, Italy, Austria, Switzerland and Korea. “This is a really exciting opportunity for me to create close knit relationships with the business community of AmCham which allows me to promote AGS among the foreign and American business community of Indonesia.”

Kathy joined AGS Movers Indonesia in December 2016 after an international career with Crown Relocations and SIRVA. She brings to AGS a wealth experience in GMS and RM. Additionally, she brings with her a personal experience as an expat who has moved more than 15 times across three continents, speaks five languages.

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Hosted by RED EXPAT, the annual fair is a valuable opportunity for international relocation managers and service providers to network with each other and discuss service offerings.

This championship was created four years ago in Malaysia, and AGS was the first to partner with the school. We are very happy to see the event growing every year with more schools participating, and welcomed everyone in Kuala Lumpur back for this 2016 edition.

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On April 8, AGS Frasers Botswana was also proud to sponsor a high-profile qualifying round in Gaborone for the Duke of Edinburgh Golf Tournament World Finals (to be hosted in London in October). The event has been extremely effective in raising funds for 11 charities in Botswana.